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Introduction

Welcome to our online store! We are delighted to offer a selection of high-quality wooden toys and children's books. By purchasing from our store, you agree to the following terms and conditions.

Products

We take pride in offering safe, durable, and educational toys and books for children. All products are thoroughly checked for quality before being made available for sale.

Orders

  • Placing an Order: Orders can be placed directly through our website. Once an order is placed, you will receive a confirmation email with the details of your purchase.​

  • Order Processing: Orders are processed within 1-2 business days. Please ensure all information is correct to avoid delays.

PAYMENT METHODS

  • Payment Methods: We accept the following payment methods: Credit/Debit Cards.

  • Currency: All prices are listed in Israeli Shekel (ILS).

Returns and Exchanges

  • Eligibility: Returns and exchanges are accepted within 14 days of receipt of your order.

  • Conditions: Items must be returned in their original condition, unused, and with all packaging intact.

  • Process: To initiate a return or exchange, please contact our customer service team at [Your Contact Email]. Provide your order number and reason for the return or exchange.

  • Refunds: Once the returned item is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

  • Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund, including return shipping costs.

Privacy and Safety

We respect your privacy and are committed to protecting your personal information. All personal data collected during the purchase process is used solely for order processing and fulfillment. We do not share your information with third parties, except as necessary to complete your order (e.g., shipping providers). Our website uses secure encryption technology to ensure that your personal and payment information is protected. We are dedicated to maintaining a safe and secure shopping environment for all our customers

Changes to Store Policy

We reserve the right to update or modify this store policy at any time. Changes will be posted on this page, and it is your responsibility to review the policy periodically.

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